Archive for the ‘Books’ Category

Gay Topic Discussion with Elders in India

Wednesday, August 22nd, 2012

I was reading a book called ‘The Secret’ (by Rhonda Byrne) to my mother, when this incident happened.

In one of the examples, the author narrates about a gay guy who was expressing negative thoughts and how the author suggested this person to think positive, etc etc. As many of you know, it is very difficult to talk about certain topics such as gay etc to elders in India – leave alone trying to use such examples when trying to communicate as an example of a good incident.

I tried a variation by replacing the word ‘gay’ with ‘handicapped’ (no offense meant to gays around the world as I truly respect their own opinions). It was quite difficult as the paragraph went along and I had to pay special attention to some sentences such as ‘they dont mock you anymore at office’.

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Rajini’s Punchtantra – Book Review

Saturday, August 18th, 2012

I had read about this book called Rajini’s Punchtantra which speaks about business and life management – The Rajinikanth way! I was always curious to know how Rajini’s punch dialogues were interpreted in this book. Got a chance to read this book earlier this week.

Overall, the book lists 30 top punch dialogues from Rajini movies. This book is written by two authors, P.C.Balasubramanian and Raja Krishnamoorthy. It appears both of them have built corporate organizations and hence I am guessing are quite well versed in the usual corporate jargon. Another notable fact is that both of them are Rajini fans.

I am a big Rajini fan myself and still respect him for his renowned humbleness. While I was a little boy, I was fascinated by his dialogues and actions, just like most of the kids of my age in Rajini era. Now that I am not a kid any more, though my interest in Rajini movies has not gone down, I tried to read this book from my usual approach – try to learn something from it.

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Startups That Work – Book Review

Monday, November 7th, 2011

I have started reading a book called Startups That Work (10 Critical Factors That Will Make or Break a New Company) by Joen Kurtzman and Glenn Rifkin.

It appears to be a good book but I will know as I proceed.

Will write about it soon after I finish reading it (hopefully before the end of this week.)

 

Extraordinary Customer Service – Book Review

Friday, November 4th, 2011

Just finished reading this book called ‘The Agile Manager’s Guide To Extraordinary Customer Service’ written by Susan M. Gage.

I am impressed – fully impressed about the fact that this book contains hundreds of different useful tips about customer service, all given in less than a hundred pages. In short, every page hasĀ  one or more very useful tips – which I used to think I knew, but I just realized what a big mistake it is, when we do not implement it.

Before reading this book, the only lesson I had learnt about customer service was that it is seven times more difficult to get a new customer than to retain an existing one. I learnt many new things after reading this book. I have highlighted some of them here below.

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The One Minute Manager – Book Review

Wednesday, October 26th, 2011

Got a chance to grab a copy of ‘The One Minute Manager’ by Kenneth Blanchard and Spencer Johnson. I feel this is one of the best books that I have read, which is written using words and terms that are easily understandable by the common man.

This book recommends three simple One Minute principles

  1. One Minute Goals
  2. One Minute Praises and
  3. One Minute Reprimands

The style of writing in this book leads you into a story telling mode where the story is around a Manager who follows the above mentioned rules and successfully runs an organization. This reminded me of The Monk Who Sold His Ferrari, which also uses a similar style of story telling.

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India 2020 Book Review

Thursday, October 6th, 2011

India 2020 – A Vision for the New Millennium, is a book written by Dr.Abdul Kalam and Prof.Y.S.Rajan.

This is a book about Dr.Kalam’s thoughts on the vision and the steps recommended to help India grow into a developed nation by the year 2020. (If any one claims India is already a developed nation, please read my blog on why I feel India is not a developed nation ).

The book uses the work done by TIFAC (Technology Information Forecasting and Assessment Council) as the basic framework around which guidance has been provided for various sectors, to show how each sector could contribute towards India’s development.

The idea is quite simple:

– Identify the limitations in each sector

– Identify the strengths of what can be achieved but have not yet been achieved

– How can we achieve it

The above approach has been used by the authors in various sectors and categories related to development of India.

The various sectors included in this are

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Click – Best Search Related Book

Sunday, November 7th, 2010

Click – What Millions Of People Are Doing Online (WMOPADO – my abbreviation to it) is one of the best books I have read on the topic of Search so far. Bill Tancer clearly shows the power of the search results that one can leverage to improve their marketing and hence provide what the audience wants.

Among all the ideas presented in the book, there are two of those which impressed me a lot.

One is about the Search Arbitrage concept and the other is about the topic of Tipping Point between search traffic and social network traffic. I have explained both below as he has made it so easy to understand and I am eager to try and implement it across the vast search results that I have handy.
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Six Sigma – House Of Quality Matrix

Sunday, October 24th, 2010

As a part of learning something new everyday, I decided to brush up my skills on what used to be one of my favourite topics, House Of Quality.

Six Sigma is a management principle followed in some of the leading fortune 500 companies such as GE and Motorola, which believe that repeatable processes are the key to the success of the business. This is a large subject with a lot of useful processes and concepts, some of which are my favourites.

House of Quality is one of those concepts, which I believe it as I have seen that the time invested in learning this model is worth the returns. Hence I thought I should write about it so that it can be useful to someone who wants to know what it is about.

House of Quality (a part of the Quality Function Deployment process in Six Sigma) is basically a matrix that is developed to assist product development teams with complete understanding of the client requirements and also prioritize based on the weightage given to each item by the client in the requirements.

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Please Dont Just Do What I Tell You – Do What Needs To Be Done

Sunday, September 19th, 2010

As a part of my effort to understand what makes work more rewarding for every employee and helps improving employee – employer communication and expectations, I started reading a book which has an interesting title:

Please Don’t Just Do What I Tell You – Do What Needs To Be Done

I guess this summarises the expectation in one line.

This book is written by Bob Nelson, who has also written another book called ‘1001 Ways to Reward Employees’.

I have just started reading this book and will provide my feedback on what I feel about this book as I proceed.

Motivating at Work book – Highly Recommended

Sunday, September 12th, 2010

I started reading this book called Motivating at Work by Twyla Dell about a month ago. I have now successfully completed reading and absorbing many of the useful concepts explained in this book.

I had written about this book last month and was quite impressed with it. As I proceeded to read this book, I realized how nicely the author has led the reader about empowering the employees at various levels, and also scrutinizing yourself to see what would you be doing if you were the employee.

There is also five good steps given to ‘L E A R N’ the right way of motivating the employees. Each steps helps us identify where the employees belong right now and how to get them to the next level.

There is also a series of important checklists which helps the reader to understand where the current motivation level stands and how to keep track of the progress going forward.

Overall, I highly recommend this book to anyone who is sincerely interested in motivating their employees at work.