In the past I used to always compare the business model used by the technology companies of yesteryears ie. before 1990 (IBM, HP, Intel, Microsoft, Oracle etc) with those of the new entrants ie. after 1990 (Google, Amazon, Apple, Ebay, Yahoo etc) and notice these key differences: Asset lite: The investments made were purely in […]

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Amazon has been experimenting a new concept called Amazon Locker, where you could choose an Amazon Locker near you as the delivery address, and go and pick up the items from there.   This attempt clearly shows how Amazon is trying to focus on improving the experience at each touch point involved in the eCommerce […]

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